Zach's promise
- A real reply, fast. Zach replies personally within 15 minutes, 8 AM to 9 PM ET, 7 days. Outside those hours, by 9 AM. Any automatic message says it's automatic ("Got it. Zach will get back to you shortly.") and never pretends to be Zach.
- One person. Zach Curtis answers. Not a call center, not a team you've never met. Zach Curtis, REALTOR®, Realty Hub, license SL3664129.
- Your info goes to Zach only. Never sold, never shared with other agents, lenders or call centers.
- You choose the channel. Text, call, email or WhatsApp. Reply STOP and texts stop.
- Full disclosure. Every listing shows what we really know about the costs, each with its source and date. Unknown means "Not listed - ask Zach", never a guess.
- Fixes within 2 business days. Report any wrong or stale listing with the "Report a problem" button on the listing and Zach fixes or escalates it.
- No referral fees. Zach doesn't take money from lenders, title or insurance companies.
Live reply time
Zach's reply clock started in October 2026. The 30-day median appears here once at least 20 requests made between 8 AM and 9 PM ET are in, so a single fast or slow reply can't skew it. Requests with no reply count against us.
We track every reply time. If we miss this promise on average, the 15-minute line comes off the site automatically and this page says so.